AI & Identity
Shadow AI is already here. What to do about it.
Your team is using AI tools right now. Half of them are tools you've never heard of. Here's a five-step plan.
Maya Hernandez
CEO, ICI TECH · Mar 18, 2026 · 6 min read
When we ran an app-discovery scan across 30 customers last quarter, the median number of distinct AI tools per organization was 47. The median number their IT team knew about was 6.
Five steps
- Discover: scan SSO, browser, and expense data to find every AI tool in use
- Classify: score each tool by data sensitivity and vendor trust
- Triage: block the high-risk, sanction the high-value, ignore the trivial
- Onboard: bring the sanctioned tools into your SSO and access catalog
- Educate: tell your team what's allowed and where the off-ramps are
Most teams find this is much less painful than they expect. Your colleagues aren't trying to be shadow IT — they're trying to get their work done. Make the sanctioned path the easy path.

